Answers to Everything You Wonder About
The most common questions about boarding, health, the settling-in period and preparing for travel abroad.
Yes. Every cat takes a different amount of time to get used to a new environment. We take your cat's character and habits into account and let the adjustment process move at its own pace.
No. Of course your cat will not forget you.
No. When cats come to a new place, they first need to get to know their surroundings and feel safe. During the stay, we keep your cat's daily routine going, give it attention, and help it settle into its new environment with confidence.
Every cat has its own character and reacts differently to a new place. We give shy cats time to settle in and, when needed, let them stay in our adaptation room, where they see fewer other cats.
No. Cats from different homes do not come into contact with each other. We also choose the room placement carefully, taking your cat's reactions to other cats into account.
Not having met other cats before is not a problem. On the contrary, as it sees during its stay at the cat hotel that other cats do not harm it, it can get used to their presence more easily.
No. Our cats do not stay in their rooms all the time. Throughout the day they are allowed to leave their rooms and move around for play, activities and cleaning.
No. We do not bring cats from different homes together in the same space or let them come into contact with each other.
Yes. Cats from the same home can stay together in our family rooms.
Yes. So that your cat's accustomed diet does not change, we obtain the food it will eat during the stay from its family.
If your cat's condition is not life-threatening, we administer and monitor the medication and supplements it takes regularly, in accordance with your veterinarian's instructions.
First we inform the family, then we take the necessary steps together with our contracted veterinarian.
Yes. During the stay, we share your cat's daily photos and videos with you.
Yes. For long stays, we keep up the boarding routine while taking into account your cat's daily care, health monitoring and any needs that may change over time.
Your cat's rabies and combination vaccinations must be up to date, internal and external parasite treatments must be completed, and these procedures must be recorded in its passport.
No. Cats staying at Hepsi Patime Cat's Hotel must be neutered; this is one of our admission requirements.
Yes. Cats staying at our hotel must have a microchip and a passport.
You need to bring your cat's passport, the food it will eat during the stay, its regular medication and any supplements.
We choose the suitable room option by considering your cat's age, character, habits and health, and whether there are other cats from the same home staying with it.
If you need to extend the stay, you can contact us. We check room availability and plan the continuation of your cat's stay.
To handle the necessary health, veterinary, rabies titer and official procedures all in one place, call Hepsi Patime Cat's Hotel. You can contact us for detailed information.
Yes. Your cat can stay at Hepsi Patime Cat's Hotel for the required waiting period, and the entire titer process can be managed by us. You can call us for detailed information.
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